Client Services

Contact Us
Studio
1661 Tennessee Street #3E
San Francisco, CA 94107
Tel 415.613.3326
info@tlnlounge.com

 

Payment Options
Toute la Nuit orders placed online may be paid using your Visa, Mastercard, or American Express card.

Delivery
Orders are shipped from San Francisco, CA, generally within three business days. Standard ground shipping within the US is a flat rate of $6.00 (we pay the difference!) and expedited shipping is an additional $25.00. Keep in mind that if your order has to travel cross country via ground shipping it will take approximately five business days to arrive. Expedited shipping takes one to two days. Shipping time for international orders can take up to two weeks and is an additonal charge.

Exchanges
 Apparel purchased from Toute la Nuit may be EXCHANGED within two weeks of receipt. Garments MUST NOT have been worn, altered, washed, or had the tags removed; in other words they must be resalable and in the same condition they were when shipped. If an item is received that is not in this condition, it will be returned to you and an exchange will not be processed. You are responsible for shipping costs related to exchanges.  You may want to send your exchange either insured or via delivery confirmation. NOTE: special offer, discounted, or sale items are NOT returnable.

Please note that for health reasons we cannot accept returned panties; please select such items with care.

Sizing
Toute la Nuit garments are sized US extra-small through large. However some styles, like our robes, are sized small/medium and medium/large because they are loose-fitting and intended to be enjoyed in comfort. Following is our general sizing chart:

Extra-Small: 2-4
Small: 4-6
Medium: 8-10
Large: 12-14

Made in San Francisco, USA

1661 Tennessee Street #3E  |  San Francisco, California 94107  |  tel: 415.613.3326